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Elements and Performance Criteria

1. Prepare for glass cleaning
   • Job requirements are determined from workplace instructions
   • Glass cleaning materials and equipment are selected and prepared according to manufacturer instructions and workplace procedures
   • Safety data sheets (SDS) for glass cleaning fluids and materials are sourced and interpreted
   • Vehicle is inspected to ensure there is no prior damage
   • Work is planned to minimise waste and use time efficiently
   • Work area is prepared to allow cleaning activities to take place according to workplace procedures
   • Hazards associated with the work are identified and risks are managed
   • Vehicle is protected and safely located according to workplace procedures
2. Carry out glass cleaning activities
   • Glass cleaning procedures are carried out using approved materials, methods and equipment according to workplace procedures and safety and environmental requirements
   • Glass cleaning fluids are applied without causing damage to vehicle or components
   • Glass cleaning fluids are removed using lint-free cloths or paper towelling
   • Glass surfaces are finished according to workplace procedures and quality standards
3. Complete work processes
   • Final inspection is made to ensure work meets workplace expectation and vehicle is presented ready for use
   • Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected and stored
   • Tools and equipment are checked, reported if faulty, and stored according to workplace procedures
   • Workplace documentation is processed according to workplace procedures
4. Prepare for glass cleaning
   • Job requirements are determined from workplace instructions
   • Glass cleaning materials and equipment are selected and prepared according to manufacturer instructions and workplace procedures
   • Safety data sheets (SDS) for glass cleaning fluids and materials are sourced and interpreted
   • Vehicle is inspected to ensure there is no prior damage
   • Work is planned to minimise waste and use time efficiently
   • Work area is prepared to allow cleaning activities to take place according to workplace procedures
   • Hazards associated with the work are identified and risks are managed
   • Vehicle is protected and safely located according to workplace procedures
5. Carry out glass cleaning activities
   • Glass cleaning procedures are carried out using approved materials, methods and equipment according to workplace procedures and safety and environmental requirements
   • Glass cleaning fluids are applied without causing damage to vehicle or components
   • Glass cleaning fluids are removed using lint-free cloths or paper towelling
   • Glass surfaces are finished according to workplace procedures and quality standards
6. Complete work processes
   • Final inspection is made to ensure work meets workplace expectation and vehicle is presented ready for use
   • Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected and stored
   • Tools and equipment are checked, reported if faulty, and stored according to workplace procedures
   • Workplace documentation is processed according to workplace procedures

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Glass cleaning materials and equipment must include:	personal protective equipment (PPE) lint-free cleaning cloths or paper towelling glass cleaning fluids chamois.
Safety and environmental requirements must include:	work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for: selecting and using PPE using tools and equipment using SDS for cleaning products handling and storing cleaning material environmental requirements, including procedures for trapping, storing and disposing of waste materials and cleaning chemicals.

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Performance Evidence

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

clean the internal and external body glass and windscreens of three different vehicles.

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Knowledge Evidence

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to cleaning vehicle glass surfaces, including procedures for:

selecting and using personal protective equipment (PPE)

using tools and equipment

using safety data sheets (SDS) for cleaning products

handling and storing cleaning material

environmental requirements, including procedures for trapping, storing and disposing of waste materials and cleaning chemicals

methods and techniques for cleaning glass surfaces, including:

cleaning materials and equipment

glass cleaning equipment safety requirements

glass cleaning methods and techniques

procedures for protecting vehicle and components when cleaning glass surfaces

procedures for final inspection of cleaned glass surfaces.

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